Contact Us

Have a question about a product, your order, shipping, or a return? Contact Tidivana at:

tidivana.support@gmail.com

For order-related questions, include your order number and the email address used at checkout so we can locate your purchase.

If your item arrived damaged or you received the wrong product, please include a brief description and clear photos where possible.

Never send your full card number, password, or other sensitive payment information by email.

You can also find delivery information in our Shipping Policy and return instructions in our Returns & Refunds Policy.