Free shipping within the USA
Tidivana offers free shipping on all orders within the United States, with no minimum purchase required. We currently do not ship internationally.
Order processing
Orders are typically processed within 12–24 hours after payment confirmation. Processing time is separate from shipping time.
Estimated delivery time
After shipping, orders typically arrive within 6–9 calendar days, including weekends and holidays.
Delivery times are estimates, not guarantees. Carrier delays, severe weather, or other unexpected circumstances may affect your delivery date.
Shipping address
Please ensure your shipping address is complete and accurate at checkout. If you notice an error, email us immediately at tidivana.support@gmail.com. Address changes may not be possible once your order has been processed or shipped.
Delayed or missing orders
If your order has not arrived within the estimated delivery window, contact tidivana.support@gmail.com with your order number. We’ll investigate and help resolve the issue.
Contact us
For any shipping or delivery questions, email tidivana.support@gmail.com.